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ELEARNING PROJECTS

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REGULATORY TRAINING

Course Redesign

A scenario-led compliance training built around a central hub with short interactive activities.

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LEADERSHIP DEVELOPMENT

Branching Scenario

A branching scenario that supports managers in practising difficult conversations through a series of realistic scenarios.

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PERFORMANCE SUPPORT

Interactive Support Tool

An interactive tool that guides agents in answering customer queries accurately and consistently.

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REGULATORY TRAINING 

Onboarding: Compliance staff

This module turns official compliance guidance into clear, practical steps for new starters.

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ONBOARDING

Scenario-Based Module

A short scenario-based module where learners take on a role and respond to real-world safety situations.

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© 2026 by Vivien Alexandra. All rights reserved.

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