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INSTRUCTIONAL DESIGN

Here is a selection of projects showing how I design learning experiences and build practical tools that support workplace performance.

 

For contract enquiries or to discuss a specific project, please get in touch

COURSE REDESIGN

Why I Used a Hub-and-Spoke Design for This Mandatory Training Project
 

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BRANCHING SCENARIO

How the CO-STAR AI Method Improved My Course Design Workflow

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COMPLIANCE ONBOARDING

What I Learned From Rebuilding a Training Module Without Authoring Tools

SCENARIO-BASED MODULE

Using Conditional Triggers to Streamline Builds in Storyline
 

Illustration of a customer support agent working alongside an AI chatbot while using an interactive decision tool to help resolve customer queries.

PERFORMANCE SUPPORT

Designing a Job Aid for Support Staff in the Age of Chatbots
 

Image of microlearning video explaining the OSKAR coaching model.

LEARNING VIDEO

Teaching the OSKAR Coaching Model in a Short Microlearning Video
 

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TRAINING MATERIALS

My Approach to Designing Training Materials

Illustration of a staff member completing an enrolment compliance checklist.

JOB AID

A Job Aid for Onboarding New Compliance Staff
 

Title screen of the CLEAR framework explainer video, a communication job aid for remote managers.

LEARNING VIDEO

Explaining the CLEAR Communication Framework

© 2026 by Vivien Alexandra. All rights reserved.

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