https://static.wixstatic.com/media/400d65_942d7bd90ddb4637a1059f61473a8c2d~mv2.jpg What you’re checking • The photo matches the student in front of you • The name matches the student record • The passport is valid (not expired) • The correct page has been uploaded (photo page) If the passport is missing or unreadable • Ask the student to present the passport • If they don’t have it, issue a producer date • Record the outcome in the system Common issues • Wrong page uploaded • Glare or blurred image • Expired passport

https://static.wixstatic.com/media/400d65_ccc28a8cb48e4c7c8392834e0359797c~mv2.jpg What is it? A visa card issued by the Home Office that confirms a student’s identity, visa type, and immigration status. What you’re checking • The BRP belongs to this student • The name and date of birth match the passport • The visa type and expiry date match CAS records • The BRP image is clear and readable If the BRP is missing • Have they received their BRP? • Is it still at the Post Office or not yet issued? (Record the reason) • Issue a producer date Common issues • Student hasn’t collected their BRP • Low-quality or partial upload • Name mismatch

https://static.wixstatic.com/media/400d65_4c4511251edb44d2a4352f636c9d2efc~mv2.jpg What is it? A visa sticker in the student’s passport that allows them to enter the UK during a set period. What you’re checking • Dates line up with arrival and course start • Visa type matches the student’s programme • Clear image uploaded If missing • Escalate to a senior colleague immediately

https://static.wixstatic.com/media/400d65_7b7bdef10c774a3a91f0a211ecfecdae~mv2.jpg What is it? An official letter issued by the university that confirms the student’s course details and supports their visa application. What to check • Name and date of birth match the passport • Programme details match the student record • Any conditions have been met If incorrect or missing • Escalate to a senior colleague immediately